diff --git a/README.md b/README.md index 65d5755..eaa8502 100644 --- a/README.md +++ b/README.md @@ -726,6 +726,9 @@ Also see the Incident Response section in this doc - [Rubber Duck Problem Solving](http://blog.codinghorror.com/rubber-duck-problem-solving/) - [Rubber Ducking](http://c2.com/cgi/wiki?RubberDucking) - [Five Whys](https://en.wikipedia.org/wiki/5_Whys) +- [The Five Lies Analysis](https://serce.me/posts/14-10-2021-the-five-lies-analysis) + - The real problem reveals itself when the technique becomes a part of a template. + - Action items can be very distant from the root cause. - [The Infinite Hows](http://www.kitchensoap.com/2014/11/14/the-infinite-hows-or-the-dangers-of-the-five-whys/) criticizes the five whys method and advocates for a different set of questions to learn from the most from incidents. - See also: [Human errors: models and management](https://app.box.com/s/7z35l09amvr1vwxouh2s) - "The issue with the Five Whys is that it’s tunnel-visioned into a linear and simplistic explanation of how work gets done and events transpire." @@ -922,6 +925,7 @@ See also the Python-specific section in [charlax/python-education](https://githu - There are four modes: tutorials, how-to guides, technical reference and explanation - The docs goes into a lot of details about each model. - [ARCHITECTURE.md](https://matklad.github.io/2021/02/06/ARCHITECTURE.md.html) +- [Two open source projects with great documentation](https://johnjago.com/great-docs/) (esbuild and redis) > The palest ink is more reliable than the most powerful memory. > -- Chinese proverb