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Add SRE improvisation

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Charles-Axel Dein 2024-05-22 19:49:58 -04:00
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@ -1083,6 +1083,12 @@ Also see the Debugging section in this doc.
- [Incident Management Resources](https://resources.sei.cmu.edu/library/asset-view.cfm?assetID=505044), Carnegie Mellon University - [Incident Management Resources](https://resources.sei.cmu.edu/library/asset-view.cfm?assetID=505044), Carnegie Mellon University
- [Sterile flight deck rule](https://en.wikipedia.org/wiki/Sterile_flight_deck_rule), Wikipedia - [Sterile flight deck rule](https://en.wikipedia.org/wiki/Sterile_flight_deck_rule), Wikipedia
- [Shamir Secret Sharing It’s 3am.](https://max.levch.in/post/724289457144070144/shamir-secret-sharing-its-3am-paul-the-head-of) - [Shamir Secret Sharing It’s 3am.](https://max.levch.in/post/724289457144070144/shamir-secret-sharing-its-3am-paul-the-head-of)
- [Site Reliability Engineering and the Art of Improvisation](https://thenewstack.io/site-reliability-engineering-and-the-art-of-improvisation/) has lots of good training ideas
- Walkthroughs of observability toolsets
- Decision requirements table building
- Team knowledge elicitation
- Asking the question, “Why do we have on-call?”
- Spin the Wheel of Expertise!
Alerting: Alerting:
@ -1105,7 +1111,6 @@ Alerting:
- [Human error models and management](https://app.box.com/s/7z35l09amvr1vwxouh2s) - [Human error models and management](https://app.box.com/s/7z35l09amvr1vwxouh2s)
- High reliability organisations — which have less than their fair share of accidents — recognise that human variability is a force to harness in averting errors, but they work hard to focus that variability and are constantly preoccupied with the possibility of failure - High reliability organisations — which have less than their fair share of accidents — recognise that human variability is a force to harness in averting errors, but they work hard to focus that variability and are constantly preoccupied with the possibility of failure
> "Let’s plan for a future where we’re all as stupid as we are today." > "Let’s plan for a future where we’re all as stupid as we are today."
> >
> – Dan Milstein > – Dan Milstein